Motrix Sports Inc.
Privacy Policy
Effective Date: Jan 9th, 2026
1. Introduction
Tavo Sports Inc. (“Tavo,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.
This Privacy Policy describes how we collect, use, disclose, store, and safeguard personal information in connection with our website, software platform, and AI-powered sports analytics services (collectively, the “Services”).
By accessing or using the Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information necessary to provide our Services. This may include:
(a) Account Information
When users create an account, we may collect:
Full name
Email address
Organization or team affiliation
User role (e.g., coach, administrator, parent)
Billing and payment details (processed through third-party providers)
(b) Video Content and Performance Data
Users may upload match recordings and related media. Such content may include:
Video images of athletes and coaches
Gameplay activity and performance metrics
Jersey numbers or identifiers
Match statistics and timestamps
Certain uploaded content may contain images or recordings of individuals under the age of 18.
(c) Technical Information
We may automatically collect technical information, including:
IP address
Browser type and version
Device identifiers
Log data
Platform usage information
3. Purpose of Collection and Use
We collect and use personal information for the following purposes:
To provide AI-powered video analysis and performance insights
To generate highlights, statistics, and match summaries
To maintain and improve the functionality of our Services
To ensure platform security
To communicate with users
To process payments
To comply with legal obligations
We do not sell personal information.
4. AI and Automated Processing
Tavo uses automated computer vision and machine learning systems to analyze uploaded video content. These systems are used solely to:
Detect gameplay events
Classify volleyball actions
Generate statistical insights
Tavo does not use facial recognition technology to identify individuals by facial biometric markers.
Tavo does not use uploaded customer video to train publicly available AI models.
Automated processing performed by Tavo does not produce legal or similarly significant effects on individuals.
5. Children’s Privacy
The Services are intended to be used by coaches, teams, clubs, and parents. Tavo does not permit children under the age of 13 to independently create accounts.
Where video content includes minors, the uploading organization represents and warrants that it has obtained all necessary parental or guardian consent required under applicable law.
Tavo does not knowingly collect personal information directly from children without appropriate authorization.
6. Data Storage and Security
All customer data is hosted on Microsoft Azure cloud infrastructure.
Primary hosting region:
Microsoft Azure – US East (Virginia, USA)
Data is protected using commercially reasonable safeguards, including:
Encryption in transit (TLS)
Encryption at rest
Access controls
Secure cloud infrastructure
While we implement reasonable security measures, no system can guarantee absolute security.
7. Disclosure of Information
We may disclose personal information to:
Cloud infrastructure providers (Microsoft Azure)
Payment processors
Service providers assisting in platform operations
Authorized team members within an organization
We may also disclose information where required by law or to respond to lawful requests from public authorities.
8. International Data Transfers
Because our infrastructure is hosted in the United States, personal information may be transferred to and processed in the United States.
Information may be subject to the laws of that jurisdiction.
9. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including legal and operational requirements.
Users may request deletion of their data by contacting help@tavosports.com.
10. User Rights
Subject to applicable law, individuals may have the right to:
Request access to personal information
Request correction of inaccurate data
Request deletion
Withdraw consent (where applicable)